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Privacy Policy

Effective date: 26 February 2025

1. Who we are

mameon is a story-driven content and marketing platform that helps founders, marketers, and agencies create and publish campaign content. mameon operates under dual incorporation in Ireland (EU) and the State of Delaware, USA.

For users in the European Union and European Economic Area, the data controller is mameon's Irish entity. For users in the United States, the data controller is mameon's Delaware entity.


2. Who this policy applies to

This policy applies to all users of the mameon platform, including individual marketers, freelancers, founders, SMEs, SMBs, and agencies. mameon is intended solely for users who are 18 years of age or older. By using mameon, you confirm that you meet this requirement.


3. What we collect

We collect the following categories of personal data:

Account data

Your name and email address, collected when you create an account.

Billing data

Payment information required to process your subscription or one-off purchases. This is processed by our payment provider, Stripe. mameon does not store your full card details.

Content data

Content you submit to the platform, including campaign briefs, copy, creative direction, and any other material you provide when using mameon's tools. At present, this content is processed to generate your output and is not retained after your session ends. We will update this policy if that changes.

Usage and analytics data

Data about how you interact with the platform, including pages visited, features used, and session activity. This helps us understand how mameon is being used and where it can be improved.


4. How we use your data

We use your data to:

We do not use your content data to train AI models. We do not sell your data to third parties.


5. Third parties who receive your data

We share data with third parties only where necessary to deliver the service. Those third parties are:

AI model providers

Content you submit may be processed by third-party AI model providers, including Anthropic and Google, in order to generate your campaign outputs. These providers process your content under their own terms and data processing agreements.

Payment processor

Stripe processes all payment transactions. Your billing data is governed by Stripe's privacy policy.

Advertising and social media platforms

When you use mameon to publish content, we post on your behalf to the advertising and social platforms you have authorised, such as Meta, Google Ads, LinkedIn, and others. Only the content and credentials you have explicitly connected are shared with these platforms.

mameon does not share your data with any other third parties beyond those listed above.


6. Cookies and tracking

mameon uses cookies and similar technologies to operate the platform. At minimum, we use session cookies that are necessary for the platform to function. We may also use analytics cookies to understand how users interact with mameon.

We will update this section with full detail on cookie categories and opt-out options before the platform launches publicly. Where required by law, we will request your consent before placing non-essential cookies.


7. How long we keep your data

Account and billing data is retained for as long as your account is active. When you delete your account, we will delete your personal data, subject to any legal obligations that require us to retain certain records, such as financial records required under tax law.

Content data submitted during a session is currently processed and not retained after the session ends.


8. Your rights under GDPR (EU/EEA users)

If you are located in the EU or EEA, you have the following rights under the General Data Protection Regulation:

To exercise any of these rights, use the contact form on our website at mameon.com.


9. Your rights under CCPA (California residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act:

To exercise your CCPA rights, use the contact form on our website at mameon.com.


10. International data transfers

mameon operates across Ireland and the United States. If you are an EU user, your data may be transferred to and processed in the United States. Where such transfers occur, we rely on appropriate safeguards, including Standard Contractual Clauses approved by the European Commission, to protect your data.


11. Security

We apply reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. No system is completely secure, and we cannot guarantee absolute security. If you have reason to believe your data has been compromised, contact us immediately.


12. Data Protection Officer

mameon has appointed a Data Protection Officer. To contact our DPO, use the contact form on our website at mameon.com.


13. Changes to this policy

We may update this policy as the platform evolves. If we make material changes, we will notify you by email or by a prominent notice on the platform before the changes take effect. The effective date at the top of this document will always reflect the most recent version.


14. Contact

For any questions about this privacy policy or how we handle your data, use the contact form on our website at mameon.com.